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FAQ

FAQ

Frequently Asked Questions About Our Cleaning Services

1. What areas do you service?

We provide professional cleaning services throughout Christchurch. Contact us to check if we cover your location.

2. What cleaning services do you offer?

We offer a wide range of services including:

  • House Cleaning
  • Commercial Cleaning
  • End of Tenancy Cleaning
  • Deep Cleaning
  • Carpet Cleaning
  • Window Cleaning
  • Lawn Mowing & Garden Maintenance
  • Airbnb Cleaning
  • Builder & Construction Cleaning
  • Medical Facility Cleaning
  • School & Retail Cleaning

3. Do you provide one-off and regular cleaning services?

Yes. We offer one-time cleans and weekly, fortnightly, and monthly cleaning plans to suit your needs.

4. Do you bring your own cleaning supplies and equipment?

Yes, our team arrives fully equipped with professional cleaning products and equipment. If you prefer us to use your products, we’re happy to do so.

5. Are your cleaners insured?

Yes, we are fully insured and committed to providing reliable and professional cleaning services.

6. How much does a cleaning service cost?

The cost depends on the size of the property, condition, and type of cleaning required. Contact us for a free, no-obligation quote.

7. What is included in a standard house cleaning service?

Our standard house cleaning typically includes:

  • Dusting surfaces
  • Vacuuming carpets and floors
  • Mopping hard floors
  • Cleaning kitchens
  • Sanitising bathrooms
  • Emptying bins
  • General tidying

8. What is the difference between a standard clean and a deep clean?

A standard clean focuses on routine maintenance, while a deep clean includes detailed cleaning of hard-to-reach areas, skirting boards, inside appliances, and built-up dirt and grime.

9. Do you offer end-of-tenancy cleaning?

Yes, our end-of-tenancy cleaning service helps tenants, landlords, and property managers prepare properties for inspections and handovers.

10. How long does an end-of-tenancy clean take?

The duration depends on the property’s size and condition. Most cleans take between 5 to 8 hours.

11. Do you provide carpet cleaning services?

Yes, we provide professional carpet cleaning to remove stains, dirt, allergens, and odours, helping restore your carpets.

12. How often should I have my carpets professionally cleaned?

For most homes, every 6–12 months is recommended. High-traffic homes, rental properties, and businesses may require more frequent cleaning.

13. Can you clean office and commercial spaces?

Absolutely. We provide commercial cleaning for offices, retail stores, gyms, schools, medical centres, and other business premises.

14. Do you offer after-hours commercial cleaning?

Yes, we can schedule cleaning outside business hours to minimise disruption to your operations.

15. Do I need to be home during the cleaning service?

No. Many of our clients provide access instructions, and we complete the cleaning while they are away.

16. Are your cleaning products eco-friendly?

Yes, we use environmentally responsible cleaning products whenever possible to help protect your family, pets, employees, and the environment.

17. Can I book a same-day cleaning service?

Yes, subject to availability, we offer same-day and emergency cleaning services.

18. How do I book a cleaning service?

You can call us on 021 120 5384, complete our online booking form, or request a free quote through our website.

19. Do you provide Airbnb and holiday rental cleaning?

Yes, we offer professional Airbnb and short-term rental cleaning services, including guest-ready preparation and turnover cleaning.

20. Why choose Kotha Cleaning Services?

  • Experienced and professional cleaners
  • Affordable pricing
  • Flexible scheduling
  • Fully insured service
  • Eco-friendly cleaning options
  • Satisfaction-focused approach
  • Local Christchurch business

21. How quickly can I receive a quote?

We aim to respond to quote requests within a few hours and provide fast, transparent pricing.

22. Do you offer builder's cleaning after construction work?

Yes, we provide post-construction and builder’s cleaning services to remove dust, debris, and construction residue from newly completed projects.

At Kotha Cleaning Services, we take pride in delivering top-notch cleaning solutions for both commercial and residential spaces. With a dedicated team of professionals, we ensure a thorough and efficient cleaning experience to meet your specific needs.

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